Advisory, Conciliation and Arbitration Service

ACAS (Advisory, Conciliation and Arbitration Service)

What does it do?

• We provide advice and support to improve organisational performance and quality of working life.
• We help people resolve disputes at the earliest stage and avoid conflict in the future.
• We use our experience and wider research to lead debates on employment issues.
• Our papers and commentaries seek to inform and influence policy debates, for example in addressing the role of the workplace to build productivity, and looking at issues around age, improving access to the workplace for young people and in attitudes towards and retention of older workers.
• Our experts and senior team speak at conferences across the country and beyond, offering Acas’ view on critical issues in the world of work. We also run conferences throughout the country on a range of topical issues.

What will the benefits be for me?
• Effective relationships and good practice in the workplace help organisations succeed and the economy grow.
• Acas provides expert and impartial advice on good practice, and support in finding solutions when relationships go wrong.
• For every £1 Acas spends, there is at least £12 benefit to the economy.
How do I access the service?

See our website ( or contact us for more information by:
Twitter: @acasor

Feedback: Complete the Acas notification form and we will be in touch shortly.

How much will it cost

Acas provides free and impartial information and advice to employers and employees

Contact Details
Customer Services Team
ACAS (Advisory, Conciliation and Arbitration Service)
Customer Services
Tel: 0300 123 1150
Twitter: @acasorguk