Covid-19: Business Restart and Working Safely

Working Safely

  • Government have released a  roadmap for how and when the UK will adjust its response to the COVID-19 crisis 
  • The government have also released guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic. The government, in consultation with industry, has produced guidance to help ensure workplaces are as safe as possible. These guides which cover a range of different types of work.
  • If there is more than one case of COVID-19 in a workplace, employers should contact their local health protection team to report the suspected outbreak. Find your local health protection team.
  • From 24 July, face coverings must be worn in shops and supermarkets. See here for guidance on this.

Warrington Restrictions (effective from Tuesday 22 September 2020)

  • New restrictions have been introduced in Warrington in response to a sharp increase in the number of coronavirus (COVID-19) cases in the borough.
  • These restrictions are:
  • You must not socialise with other people outside of their own households, or support bubble, in private homes and gardens
  • Hospitality for food and drink will be restricted to table service only
  • Late night restriction of operating hours will be introduced, with hospitality, leisure and entertainment venues required to close between 10pm-5am.
  • Use of public transport for essential purposes only
  • No spectators at amateur/semi-professional sport

Covid-19 app

The NHS COVID-19 app is currently being trialled and will launch on Thursday 24 September in England and Wales, including QR check-in at venues.

Businesses across England and Wales like pubs, restaurants, hairdressers and cinemas are being urged to ensure they have NHS QR code posters visible on entry so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.

Following the launch of the new COVID-19 app, customers and visitors in England will be able to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.

  • In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises.
  • Create and download your QR code poster here 
  • Find out more about the NHS Covid-19 app here.

Rule of six

  • New laws prohibiting social gatherings of more than six people come into effect on Monday 14 September.  It means that – apart from a set of limited exemptions including work and education – any social gatherings of more than six people will be against the law.
  • As a business you need to let customers know that by law they can only visit in groups of up to 6 people (unless they are visiting as a household or support bubble which is larger than 6).
  • Find out more here

Health Safety Executive

Working Safely and Reporting an Outbreak (Sector Guidance)

 Care Homes and Domiciliary Care

  • Government information and guidance about working safely in care homes
  • Government information and guidance about working safely in domiciliary care
  • COVID-19: infection prevention and control (IPC) in care settings

Working in Construction and Outdoor Work

Working in Factories,Plants and Warehouses 

Working in Other People’s Homes

Hotel and Guest Accommodation

 Close Contact Services 

  • Find the new close contact services  (hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers) guidance here.
  • The guidance can be downloaded here
  • Reporting an outbreak in the close services sector

Gyms and Grassroots Sports Organisations

Labs and Research Facilities

Offices and Contact Centres

Restaurants, pubs, bars and takeaway services

Shops and Branches


  • Government information and guidance about working safely in vehicles

Visitor Economy

Education and childcare settings

The government have worked closely with the sector, and will continue to do so over the coming weeks to support the wider opening of schools, colleges and childcare settings.

Other Outbreak Reporting

Test and Trace

NHS Test and Trace service to form a central part of the government’s coronavirus recovery strategy. Anyone with symptoms will be tested and their close contacts will be traced. New guidance means those who have been in close contact with someone who tests positive must isolate for 14 days, even if they have no symptoms, to avoid unknowingly spreading the virus. Test and Trace guidance for workplaces can be found here .

The latest Test and Trade guidance can be found here.

My staff are exposed to people every day, are they more likely to be told to self isolate?
• It is important for employers to play their part by making workplaces as safe as possible and by following the 5 steps to working safely.

If a staff member is notified, do they have to report to us?
• If an employee is notified to self-isolate for 14 days because they have come into close contact with someone who has tested positive for coronavirus, and are unable to work as a result, they should notify you that they are unable to work within the deadline you have set in you sickness absence policies (or normally within 7 days if you have not set one).

Will my whole workforce be told to self-isolate if someone tests positive?
• Only those who have had close recent contact with someone who then tests positive for COVID-19 will be asked to self-isolate.

What’s the minimum and maximum time an employee can be told to self-isolate for?
• As now, those who test positive for coronavirus will be asked to isolate for 7 days from the onset of symptoms and only stop isolating from day 8 once they have been fever free for 48 hours without medication.
• Those who have had close recent contact with someone who went on to test positive for coronavirus will be asked to self-isolate for the period ending 14 days after they came into contact with the person who has tested positive.

Travelling to and from work

Coronavirus (COVID-19): safer transport guidance for operatorsThis guide will help businesses, agencies and others understand how to provide safer workplaces and services for themselves, their workers and passengers across all modes of private and public transport. It outlines measures to assess and address the risks of coronavirus in the transport sector across England.

Guidance for passengers on how to travel safely – This guidance provides advice on how passengers should make journeys safely. The advice sets out that if people who cannot work from home and have to travel for work, they should first consider alternatives to public transport. Those driving their own cars have been asked to avoid busy areas. For those who have to use public transport, the guidance recommends:

  • Keeping 2 metres apart wherever possible;
  • Wearing a face covering if you can;
  • Using contactless payment where possible;
  • Avoiding rush hour travel where feasible;
  • Washing or sanitising your hands as soon as possible before and after travel;
  • Following advice from staff and being considerate to others.

All the latest guidance for people using transport or working in the transport sector during the coronavirus outbreak can be found here.

Suppliers for reopening

As you begin to make restart plans to reopen and resume trading, the Growth Hub appreciates that changes will be needed in your business to trade safely and successfully. We have compiled a  list of suppliers who might be able to help, this list is not exhaustive and we encourage you to conduct your own research before engaging with the companies below.

We also ran a series of Working Safely webinars which are focused on specific sectors and have expert speakers.


As you plan to restart your business, finance may prove more important than before. When seeking financial guidance it is important to know that you are receiving advice from a qualified professional, if you already have an accountant or business banking manager, we advise contacting them in the first instance as they already know your business.

If you are interested in the financial support schemes available for businesses during Covid-19, please visit this page.

Harts Accountants Macclesfield
Howard Worth Northwich
Voisey & Co Warrington


As you start to plan for your business restart, you may find you are facing legal questions which you may not have needed to consider previously, in particular related to employment rights, duty of care, late payments and arrears.

Knights PLC Chester
FDR Law Warrington
SAS Daniels LLP Across Cheshire



As you start to plan for your business restart, it is likely that you may encounter unexpected problems and unforeseen circumstances that impact employees and their performance.

Personify HR Warrington
Cornerstone Resources Poynton
Neathouse Partners Chester
Employee Management Warrington

Health & Safety

Expectations and responsibilities for your business around health and safety may have increased and you need to make sure you are operating in a way that ensures the safety of your staff and customers and maintains social distancing.

Rhino Safety  Sandbach
Chester Health & Safety  Chester
Better Safety Merseyside
PM Connections  Warrington


Temporary Workers

As your business begins to restart, certain businesses may consider recruiting temporary staff to meet demand and fill new roles.

Reed Recruitment Chester
Forrest Recruitment Warrington
KPI Recruitment Crewe


Specialist Equipment

Depending on the type of business, different equipment, hygiene products, social distancing warnings and safe working layouts may be needed to keep employees and customers safe. Finding suppliers for this equipment or finding specialists who can advise your business on how to return safely is an important consideration.

PPE and Hygienie Supplies


Encompass Sandbach
Premier Hygiene Warrington
Cleaning Supplies 2 U Winsford
Travsafe Mickle Trafford

Protective Screens

Plasfab Hawarden
Encompass Sandbach
Rayflex Group Warrington


Crowd Management and Social Distancing

Spiral Colour Macclesfield
Plasfab Hawarden
Encompass Sandbach

Office Design Specialists

Claremont Warrington
DSP Interiors Crewe
Spectrum Interiors Chester